Faq

Frequently Asked Questions

Check out our frequently asked questions for quick help. Can’t find what you need? Contact us using the form below.
Live Support

Live Chat Support

Occasionally, we offer live chat support for a more personalized experience. Keep an eye out for a chat bubble icon on your screen, signaling that our team is ready to assist you!

Our sizing chart provides detailed measurements for each size we offer. To ensure a perfect fit, compare your measurements to the sizes listed on the chart, which you can find on each product page.

We accept a variety of payment methods including major credit cards such as Visa, MasterCard, American Express, and Discover, as well as digital wallets like PayPal and Apple Pay. We will also accept $BIRB payments shortly.

Once your order has been shipped, you’ll receive an email with a tracking number. Use this number on our website’s tracking page or the carrier’s site to see the latest updates on your shipment’s status.

We accept returns and exchanges within 14 days of delivery. Items must be in their original condition and packaging. For returns, you’ll be refunded in your original form of payment, and exchanges can be made for items of equal value.

Yes, we ship worldwide! Shipping costs vary based on the destination and will be calculated at checkout. Be aware of possible customs fees for which you’ll be responsible.

Standard delivery times for domestic orders are typically 5-7 business days, and international orders can take 2-4 weeks. For custom items that are made to order, please allow a few extra days for production on top of the standard delivery time. We appreciate your patience as we craft your personalized products.

We aim to process orders quickly, but if you need to make changes, please contact our customer service team immediately. We’ll do our best to accommodate your request if the order hasn’t been dispatched yet.

We prioritize the security of your personal information. Our website employs robust SSL encryption to protect your data during transmission. Additionally, we do not have access to your credit card details; such sensitive information is exclusively handled by our trusted payment processing partner, ensuring your data remains confidential and secure at all times.

Birb is a versatile cryptocurrency created on the Binance Smart Chain. It’s more than just a token; it’s a whole ecosystem with an exciting range of features. This includes Birb NFTs, which have numerous practical applications, and innovative tools like BirbAI and BirbMetrics to enhance your digital experience. With Birb, you’re investing in a token that’s continually growing and offering new ways to engage in the digital world.

Visit Birb

Learn more about Birb

Thank you for exploring our merch shop! To dive deeper into the world of Birb and discover the full extent of our vibrant ecosystem, we warmly invite you to visit our main website.


Visit Birb.com
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Contact Us

Reach Out to Our Support Team

Our support team is ready to assist you with any inquiries. We’re committed to providing swift, helpful responses to ensure your experience is smooth and satisfactory.